Context
AI operations brings ownership, evaluation, oversight and practical support into everyday use.
The approach is a shared operating view and documented review process that helps people manage workflow status and exceptions.
My role
Built the read-only operations console and the governance lane, and ran the AI Champions programme; the agent fleet itself is owned by its runtime owner.
Evidence
Every figure shows where it came from; a failed data read shows as unknown, never as zero structural
Control Read-only artefact: the emailed console is built read-only and verified at build time structural